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Your data

Delete your account

How to delete your Majaliss account from the app or the website, and what happens to your data.

Deletion is done from your account, without going through us. It is immediate and final: once confirmed, you can no longer sign in and nothing can be restored.

You have a student account

From the app or the website, once signed in:

  1. 1Open "My account", then the "My settings" tab.
  2. 2In the danger zone, tap "Delete my account".
  3. 3Retype your account's e-mail address to confirm, then tap "Permanently delete my account".

Shortcut once signed in: majaliss-dev.duckdns.org/profile?tab=settings

You manage an institute

From your management space:

  1. 1Open the management menu, then "My account settings" (on a phone, the "My settings" pill above your institute page).
  2. 2In the danger zone, tap "Delete my account".
  3. 3Retype your account's e-mail address to confirm, then tap "Permanently delete my account".

Shortcut once signed in: majaliss-dev.duckdns.org/backoffice/settings

What is deleted, what stays

Deletion removes everything you kept to yourself, and anonymises what others have already received:

  • Deleted immediately: your sign-in account, your profile (first and last name, date of birth, picture), your favourite institutes, your notification subscriptions and your not-yet-published reviews.
  • Kept, but anonymised: your published reviews and your messages stay where they were posted — they count towards an institute's rating and belong to a conversation — shown as "Deleted account", with no picture and no link to a profile.
  • Manager account: you lose access to the management space. The institute's page stays public, with its courses and reviews, without a manager, and can be taken over by a new representative.
  • Technical data and error logs are erased within twelve months at most.

Can no longer access your account?

Write to us at contact@majaliss.io from the account's e-mail address, with "Account deletion" as the subject. We delete the account under the same conditions and confirm it to you by e-mail.

E-mail: contact@majaliss.io

Read the privacy policy